Workflow automation for letting agencies
Stop chasing.
Maintenance requests handled end to end. No manual touchpoints, no dropped messages, no chasing contractors.
About
Built by someone who's done this.
Solo founder. 18 months building workflow tools and SaaS products. I've shipped a full member management and payment platform for a 600-member rugby club — replacing an 11-step manual process with a one-tap approval flow. Same approach, applied to letting agencies.
What it looks like in practice
One message in. Everything handled.
Sarah · Flat 4B · 10:23
Hi, there's a water leak under the sink in my kitchen. Flat 4B.
10:23
Agent reads message → creates ticket #MT-2847 in property management software.
10:24
Contacting 3 preferred plumbers with job details and location.
10:24
Agent → Sarah: "Hi Sarah, we've logged your request and contacted our plumbing contractors. You'll hear back within 2 hours."
Dave's Plumbing · 11:47
Can do Tuesday 10am. Will need access to the stop valve.
11:48
Agent → Sarah: "Update: Dave's Plumbing confirmed for Tuesday 10am. Please ensure access to your stop valve beforehand."
11:48
Ticket #MT-2847 status → Contractor Confirmed. Dashboard updated.
Dave's Plumbing · Tue 14:32
[Invoice attached — £120]
Tue 14:32
Invoice received → forwarded to accounts. Ticket → Resolved.
Case study
Case study: KL Tigers RFC
600-member rugby club. One volunteer. Fully automated.
600+
members managed
11 → 1
manual steps replaced
Zero
manual reconciliation
The club was processing new member intake and payments entirely manually — 11 steps per family, two payment cycles a year, one volunteer keeping it all together. We replaced it with an automated flow: email in, age group detected, registration link sent, payment collected via FPX, member confirmed. The volunteer now approves emails with one tap. She doesn't write any of them.
20 minutes. No deck, no pitch.
Tell me what your current process looks like. I'll tell you where the time is going.
byoa.fyi · l.foreman201@gmail.com